While most of us would rather not look back at 2020, I can say some of my most enjoyable times have been talking to my friends and neighbors in Racine County. I recently looked up how many constituents reached out to my office this past year. We had roughly 3563 constituent contacts, nearly ten a day. My office and I worked through 267 constituent cases; most were issues with the Department of Workforce Development (DWD) and its lack of response to Unemployment Insurance claims. Due to the issues at DWD, my office also assisted roughly another 500 individuals from across the state.